Phil Catlett is the President and CEO of the Better Business Bureau serving Western Michigan.  The BBB is located in Grand Rapids, with nearly 4300 Accredited Businesses and 60 Accredited Charities.  Every Accredited Business and Charity agrees to operate in a way that builds marketplace trust.

 

The BBB is a non-profit organization that has served West Michigan for more than 80 years, and nationally the BBB has been helping businesses and the public for more than 100 years.  The BBB serving Western Michigan covers 38 counties from the Indiana border to the Mackinac Bridge, including Kalamazoo, Grand Rapids, and Traverse City.

 

During Phil’s 7 years at the BBB, you may have seen news reports about the BBB shining a light on business scams, enhancing consumer education, and providing non-profit transparency through its Charity Review Program.  You may know a business leader who has been through training as part of the BBB’s Education Foundation.  This is the 7th  year of the BBB sponsoring the Torch Awards to honor the best in business and non-profit trust-building.

 

Prior to the BBB, Phil spent a majority of his career as Vice-President and General Manager of local radio stations including WLHT, WGRD, and The River.    Phil’s community involvement has included leadership positions with many non-profit service organizations, including the Salvation Army, Walker Charter Academy, the YMCA, Rotary, Central Michigan University, and Shawnee Park Christian Reformed Church.

 

Phil and his wife Caroll live in Plainfield Township, and are fortunate enough to have their two children and their spouses and four grandchildren living nearby.

 

 

 

 

 

Event Information:

July 26, 2019 - 7:30 a.m. to 9:00 a.m.

Kalamazoo Country Club

1609 Whites Road

Kalamazoo, MI 49008

Cost: $35.00 prepaid, $40.00 at the door

Sponsor a table for 8 for $350.00

Cost includes breakfast

 

Kalamazoo, MI

July 26, 2019

 

Phil Catlett

 President & CEO

The Better Business Bureau

 

 

 

“The Strategic Importance

of Trust”

Register Now

 

 

 

“Dealing with the Unexpected

in Business & in Life”

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Grand Rapids, MI

August 16, 2019

 

Bill Kieffer

President & Chief Advisor

Kieffer & Associates

 

 

Bill is President & Chief Advisor of Kieffer & Associates Limited, an advisory firm specializing in Military Veteran Career Transitions, Executive Coaching, Strategic Talent Management, and Professional Speaking and Facilitation services.

 

Bill is a senior Human Resources executive with over 20 years professional experience in a variety of industries. He has held senior leadership positions in HR, talent management, and organizational development for multiple large, complex, global companies including:

- Global Director, Talent Management & HR - Amcor Rigid Plastics, a $3B+ manufacturer of packaging solutions for a variety of industries.

- VP, HR and Senior Director Global Talent Management - Dana Holding Corporation, a $7B+ global manufacturing organization serving the automotive, commercial vehicle, off-highway heavy equipment, and industrial equipment industries.

- Global Director, Talent Management & HR for DB Schenker (formerly BAX Global), a $2.9B Transportation and Supply Chain company.

 

Prior to these experiences, Bill served over 11 years as a United States Army Officer, in a variety of command and staff positions. He is a combat veteran of Somalia and supported the Panama invasion, operations in Central America, and Hurricane Andrew relief operations. During Bill’s assignment with the US Army Logistics Management College, he was selected as their “Instructor of the Year.” He received the “Herbert W. Alden Award” as the outstanding graduate of the U.S. Army Ordnance Officer Advanced Course. While in the Army Bill earned the Meritorious Service Medal, 8 Army Commendation Medals, the Army Achievement Medal, the Armed Forces Expeditionary Medal, the Humanitarian Service Medal, the National Defense Service Medal, the Army Service Ribbon, and the Joint Meritorious Unit Citation. Bill is also both Airborne and Air Assault qualified.

Bill is also an experienced public speaker and was honored to present “Investing in the Middle” at TEDx Toledo in 2017.

 

EDUCATION

Strategic Human Resources Program - Harvard Business School

Leadership Education Program – Harvard University’s John F. Kennedy School of Government.

Master of Science, Administration - Central Michigan University

Bachelor of Business Administration - University of Toledo

Bill is a certified “Marshall Goldsmith Stakeholder Centered Coach” and previously earned the “Senior Professional Human Resources” certification.

 

COMMUNITY SERVICE

Bill is active in the American Legion, American Legion Riders, volunteered as a youth wrestling coach, served on the advisory board for the Stautzenberger College Practical Nursing program, and has twice been elected to public office as a village councilman in his home town.

 

Event Information:

August 16 2019 - 7:30 a.m. to 9:00 a.m.

University Club of Grand Rapids

111 Lyon St NW #1025

Grand Rapids, MI 49503

Cost: $35.00 prepaid, $40.00 at the door

Sponsor a table for 8 for $350.00

Cost includes breakfast

 

 

Event Information:

September 20, 2019 - 7:30 a.m. to 9:00 a.m.

Birmingham Country Club

1750 Saxon Dr

Birmingham, MI 48009

Cost: $35.00 prepaid, $40.00 at the door

Sponsor a table for 8 for $350.00

Cost includes breakfast

 

Detroit, MI

September 20, 2019

 

Dave Casterline

Executive Director

Three Rivers Health Foundation

 

 

 

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David Casterline is currently the Executive Director of the Three Rivers Health Foundation. For over 30 years, he worked in corporate America serving in corporate senior-level leadership roles. He’s currently the Chairman of the Ethics Advisory Board for the Michigan Colleges Alliance (MCA) and also serves on MCA’s Executive Board of Trustees. He’s also serving in board capacities for the Three Rivers Area Chamber of Commerce; Glen Oaks Community College Foundation Board; Three Rivers Downtown Development Authority Economic Vitality Committee; and has been active with the Wes Leonard Heart Team and the Three Rivers Rotary Club. Casterline earned the distinction of being named an “Adrian College Institute for Ethics Fellow” in 2013.

 

For several years, Casterline has spoken to and advised various companies, colleges and groups on the importance of building up people in the work environment. It’s all about treating people in the same manner you wish to be treated and doing the right thing. As leaders, it’s vital to create a culture that inspires growth, creativity and strong ethics – all of which are at the forefront of long-term success.

 

 

 

 

 

 

“We're Building People,
Not Companies”

 

Event Information:

October 18, 2019 - 7:30 a.m. to 9:00 a.m.

Kalamazoo Country Club

1609 Whites Road

Kalamazoo, MI 49008

Cost: $35.00 prepaid, $40.00 at the door

Sponsor a table for 8 for $350.00

Cost includes breakfast

 

Steven Cummings is a business executive with over 30 years of experience.  During his career, he has managed companies from $3M to $50M in revenue, driven growth internationally and domestically.  Under his leadership, companies have achieved double digit operating profits and double digit growth over multiple year periods.  He has lead several new product development efforts, built 4 different facilities, implemented multiple ERP systems and managed a bank turnaround. He has his bachelors in mechanical engineering from Clarkson University and MBA from the University of Notre Dame.  His experience combined with education allows him the unique ability to guide CEOs and owners down the path towards continued growth and success.

 

Steve is currently the managing partner of SPC Consulting.  The group offers executive coaching, strategy development and business process improvement guidance.  Additionally, many clients benefit from the firsthand mentoring on finance, steward leadership and management techniques.  Today’s clients range from manufacturing to real estate to trucking to software products.

 

 

 

 

 

 

 

Kalamazoo, MI

October 18, 2019

 

Steven Cummings

Managing Partner

SPC Consulting

 

 

 

“Accountability: A Key to

Happy Employees”

Register Now

 

Event Information:

November 22, 2019 - 7:30 a.m. to 9:00 a.m.

University Club of Grand Rapids

111 Lyon St NW, #1025

Grand Rapids, MI 49503

Cost: $35.00 prepaid, $40.00 at the door

Sponsor a table for 8 for $350.00

Cost includes breakfast

 

Grand Rapids, MI

November 22, 2019

 

Jay Hidalgo

Owner

Jay Hidalgo Busines & Leadership Coaching

 

 

 

Register Now

Jay Hidalgo serves as a business and leadership coach, helping executives grow their organizations, improve operational efficiency and reach their markets. He’s been a frequent speaker, trainer and facilitator at various conferences and seminars, and has had the  privilege to coach and consult companies such as Herman Miller, Michelin, General Motors, Toshiba, Rubbermaid, and Nationwide Children’s Hospital.

 

 

 

 

 

 

“The Four Essentials of Business”

 

CBRT|The Business Round Table

PO Box 19011

Kalamazoo, MI 49019

(269)553-0799   info@thebusinessrt.org

CBRT